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4 Types Of Customer Loyalty: How Loyal Are Yours?
1. Habitual loyals This type of customer loyalty falls under the ‘simplest option’ category. They are driven by habit which means they don’t have a specific preference for a certain venue. Often there is no intention to look for an alternative as they are satisfied enough with what they get for now. A common example …
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What are customer loyalty programs?
A customer loyalty program is a system where a business offers rewards to its customers who make frequent purchases. From a business perspective, it’s a tactic used to encourage customers to repeatedly buy from your business.There are lots of different types of customer loyalty programs, like refer-a-friend programs that offer customers a discount if their …